CRM DBSCAN RFM 150 Psikologi (Umum) Agen Biasa Agenstok Algoritma K-Medoids Association Rules BMT Al-iitihad CLV Cross Selling Customer Segmentation DBI Dunn Index FP-Growth Firmografi Framework of Dynamic CRM Fuzzy AHP Fuzzy C-Means HPAI Hotel K-Means K-Means dan Silhoutte K-means Kepuasan Pengguna LRFM LRFM dan Silhoutte Murabahah Pelanggan Product Recommendation SIM Segmentasi Service Quality Sistem Informasi Kepegawaian Subjective V-model customer behavior dunn index e-CRM outlier and RFM models