BG. Information dissemination and diffusion CD. User training CE. Literacy HS. Repositories India activities education promotion BA. Use and impact of information BC. Information in society BD. Information society EB. Printing EE. Intellectual freedom Expectation GH. Education Gap Score HP. e-resources Information seeking behaviour Internet use JF. Paper preservation JG. Digitization Journalist LJ. Software LN. Data base management systems LibQUAL Libraries Panjab University Perceived Service Quality Performance assessment Present Scenario Researchers School University Library broadcasting electronic publishing newspaper libraries