Analisis manfaat ekonomis dan risiko implementasi proyek Customer Relationship Management (CRM): Studi kasus PT Telkomsel = Analysis of economic benefit and risk of Customer Relati...

oleh Kristian Wahyu Adi Nugroho, author, Add author: Benny Ranti, supervisor, Add author: Widijanto Satyo Nugroho, supervisor, Add author: Bob Hardian, examiner, Add author: Riri Satria, examiner
Terbitan: Fakultas Ilmu Komputer Universitas Indonesia, 2015