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oleh Graham Clark
Terbitan: Prentice Hall, 2001
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oleh Graham Clark
Terbitan: Elex Media Komputindo, 1999
“...Graham Clark...”
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oleh Colin G. Armistead, Graham Clark
Terbitan: Elex Media Computindo, 1996
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Cover Image
oleh Colin G. Armistead
Terbitan: Elex Media Komputindo, 1999
“...Graham Clark...”
Available online:
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Management - 1. MANAJEMAN PENJUALAN 658.8 658.81 658.81 ARM c 658.812 Ada CONSUMER SATISFACTION CUSTOMER RELATIONS. -- CUSTOMER SERVICES Customer service Kepuasan Pelanggan Konsumen, Pelayanan Layanan Kepada Pelanggan MANAGEMENT MANAJEMEN PEMASARAN Manajemen Penjualan PELANGGAN , PELAYANAN Pemasaran SERVICE MANAGEMENT Service Industries Service Management, Service Industries, Management Times Management Series : Customer Service and Sup penerapan strategi yang efektif