3 Universitas Indonesia

3 Repository Disertasi (Membership) Universitas Indonesia 3 Repository Disertasi (Open) Universitas Indonesia 3 Repository Skripsi (Membership) Universitas Indonesia 3 Repository Skripsi (open) Universitas Indonesia 3 Repository Tugas Akhir Universitas Indonesia 3 contoh Repository Tesis (Open) Universitas Indonesia

3 Thesis Bachelors 3 Masters 3

Customer satifaction 1 Customer services 1 Customer services -- Quality control 1 Customer services quality control

Bagio Nugroho Karno, supervisor 1 Hartanto Brotoharsojo, supervisor 1 Roy Valiant Salomo, supervisor 1 1 Nurmansyah, author 1 Sulis Winurini, author 1 Widodo, author

2 2005 1 2006

1 Fakultas Ekonomi dan Bisnis Universitas Indonesia 1 Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia 1 Universitas Indonesia