Customer Satisfaction as an Influence Mediation of Service Quality, Financial Considerations, Convenience Toward Switching Behavior (Study on Customer of PT. Bank Central Asia Tbk, Branch Malang)
| Main Authors: | Rahayu, Kanti, Rofiaty, Rofiaty, Sudjatno, Sudjatno |
|---|---|
| Format: | Article info application/pdf eJournal |
| Bahasa: | eng |
| Terbitan: |
Pascasarjana Universitas Brawijaya
, 2017
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| Subjects: | |
| Online Access: |
https://wacana.ub.ac.id/index.php/wacana/article/view/462 https://wacana.ub.ac.id/index.php/wacana/article/view/462/333 |
Internet
https://wacana.ub.ac.id/index.php/wacana/article/view/462https://wacana.ub.ac.id/index.php/wacana/article/view/462/333
Lokasi
| Koleksi | WACANA, Jurnal Sosial dan Humaniora |
|---|---|
| Gedung | Perpustakaan Universitas Brawijaya |
| Institusi | Universitas Brawijaya |
| Kota | MALANG |
| Provinsi | JAWA TIMUR |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |