THE EFFECT OF SERVICE FAILURE ON CUSTOMER BEHAVIOR MEDIATED BY SERVICE RECOVERY IN BAGGAGE HANDLING SYSTEMS TERMINAL 3 SOEKARNO HATTA INTERNATIONAL AIRPORT
| Main Authors: | Sitorus, Pawer Yezreel, ellisa, Desy try, octora, Yoanita, Saidah, Deslida |
|---|---|
| Format: | Article info application/pdf Proceeding |
| Bahasa: | eng |
| Terbitan: |
Insitut Transportasi dan Logistik Trisakti
, 2020
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| Subjects: | |
| Online Access: |
https://proceedings.itltrisakti.ac.id/index.php/ATLR/article/view/333 https://proceedings.itltrisakti.ac.id/index.php/ATLR/article/view/333/360 |
Internet
https://proceedings.itltrisakti.ac.id/index.php/ATLR/article/view/333https://proceedings.itltrisakti.ac.id/index.php/ATLR/article/view/333/360
Lokasi
| Koleksi | ADVANCES IN TRANSPORTATION AND LOGISTICS RESEARCH |
|---|---|
| Gedung | Perpustakaan Institut Transportasi dan Logistik Trisakti |
| Institusi | Institut Transportasi dan Logistik Trisakti |
| Kota | JAKARTA TIMUR |
| Provinsi | DKI JAKARTA |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |