Olivia, F. (2015). Pengaruh physical environment, product assortment, salesperson service, after sales service dan value of merchandise terhadap positive customer emotion dan satisfaction serta implikasinya terhadap behavioral intentions: Telaah pada ikea, Alam sutera.
Chicago Style CitationOlivia, Febe. Pengaruh Physical Environment, Product Assortment, Salesperson Service, After Sales Service Dan Value of Merchandise Terhadap Positive Customer Emotion Dan Satisfaction Serta Implikasinya Terhadap Behavioral Intentions: Telaah Pada Ikea, Alam Sutera. 2015.
MLA CitationOlivia, Febe. Pengaruh Physical Environment, Product Assortment, Salesperson Service, After Sales Service Dan Value of Merchandise Terhadap Positive Customer Emotion Dan Satisfaction Serta Implikasinya Terhadap Behavioral Intentions: Telaah Pada Ikea, Alam Sutera. 2015.