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Analisis pengaruh technical quality, empathy, physical environment terhadap customer loyalty melalui perceived value dan customer satisfaction pada pelanggan kafe excelso Ahmad Yani di Surabaya

Tersimpan di:
Main Author: Budianto, Obed
Format: Thesis NonPeerReviewed Book
Bahasa: ind
Terbitan: , 2020
Subjects:
HD28 Management. Industrial Management
Online Access: http://repository.uph.edu/11480/2/Title.pdf
http://repository.uph.edu/11480/1/Abstract.pdf
http://repository.uph.edu/11480/3/ToC.pdf
http://repository.uph.edu/11480/4/Chapter1.pdf
http://repository.uph.edu/11480/6/Chapter2.pdf
http://repository.uph.edu/11480/5/Chapter3.pdf
http://repository.uph.edu/11480/7/Chapter4.pdf
http://repository.uph.edu/11480/8/Chapter5.pdf
http://repository.uph.edu/11480/9/Bibliography.pdf
http://repository.uph.edu/11480/10/Appendices.pdf
http://repository.uph.edu/11480/
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Internet

http://repository.uph.edu/11480/2/Title.pdf
http://repository.uph.edu/11480/1/Abstract.pdf
http://repository.uph.edu/11480/3/ToC.pdf
http://repository.uph.edu/11480/4/Chapter1.pdf
http://repository.uph.edu/11480/6/Chapter2.pdf
http://repository.uph.edu/11480/5/Chapter3.pdf
http://repository.uph.edu/11480/7/Chapter4.pdf
http://repository.uph.edu/11480/8/Chapter5.pdf
http://repository.uph.edu/11480/9/Bibliography.pdf
http://repository.uph.edu/11480/10/Appendices.pdf
http://repository.uph.edu/11480/

Lokasi

Koleksi Repository UPH
Gedung The Johannes Oentoro Library
Institusi Universitas Pelita Harapan
Kota KOTA TANGERANG
Provinsi BANTEN
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Lihat Juga

  • Pengaruh Customer Value Terhadap Customer Satisfaction Kafe Excelso di Surabaya
    oleh: Leonardus, Elisabeth
    Terbitan: (2000)
  • Analisis pengaruh service quality terhadap customer loyalty melalui consumption emotions, image, perceived value, dan customer satisfaction pada pelanggan restoran Wingstop di jl. Bukit Darmo Boulevard Surabaya
    oleh: Budiharto, Joel
    Terbitan: (2020)
  • Analisis pengaruh service quality dan experience quality terhadap customer loyalty melalui perceived value dan attitude pada pelanggan Djournal coffee di Surabaya
    oleh: Carrayanta, Verren
    Terbitan: (2020)
  • IMPROVING CUSTOMER LOYALTY THROUGH SERVICE QUALITY AND CUSTOMER SATISFACTION (A Study Conducted at Yani Salon, Demak)
    oleh: Yani, Tri Endang
    Terbitan: (2017)
  • Analisis pengaruh faktor LPSQUAL (program policy, rewards, personalization, information quality, courteousness/helpfulness, tangibility, communication quality) terhadap store loyalty melalui program perceived value, program satisfaction, program loyalty pelanggan ACE Hardware di Surabaya = Analysis of the influence of lpsqual factors (program policy, rewards, personalization, information quality, courteousness/helpfulness,tangibility, communication quality ) on store loyalty through program perceived value, program satisfaction, program loyalty ACE Hardware customers in Surabaya
    oleh: Valencia, Michelle
    Terbitan: (2020)
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