Lokasi: Analisis pengaruh faktor LPSQUAL (program policy, rewards, personalization, information quality, courteousness/helpfulness, tangibility, communication quality) terhadap store loyalty melalui program perceived value, program satisfaction, program loyalty pelanggan ACE Hardware di Surabaya = Analysis of the influence of lpsqual factors (program policy, rewards, personalization, information quality, courteousness/helpfulness,tangibility, communication quality ) on store loyalty through program perceived value, program satisfaction, program loyalty ACE Hardware customers in Surabaya

Main Author:	Valencia, Michelle
Format:	Thesis NonPeerReviewed Book
Bahasa:	ind
Terbitan:	, 2020
Subjects:	HD28 Management. Industrial Management
Online Access:	http://repository.uph.edu/11280/1/Title.pdf http://repository.uph.edu/11280/2/Abstract.pdf http://repository.uph.edu/11280/3/ToC.pdf http://repository.uph.edu/11280/4/Chapter1.pdf http://repository.uph.edu/11280/5/Chapter2.pdf http://repository.uph.edu/11280/6/Chapter3.pdf http://repository.uph.edu/11280/9/Chapter4.pdf http://repository.uph.edu/11280/7/Chapter5.pdf http://repository.uph.edu/11280/8/Bibliography.pdf http://repository.uph.edu/11280/10/Appendices.pdf http://repository.uph.edu/11280/

Koleksi	Repository UPH
Gedung	The Johannes Oentoro Library
Institusi	Universitas Pelita Harapan
Kota	KOTA TANGERANG
Provinsi	BANTEN
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