Lihat Juga

• Analisis Pengaruh Perceived Service Quality Terhadap Customer Loyalti Dengan Corporate Image, Trust, Perceived Switching Cost Sebagai Variabel Mediasi Pada Pelanggan Speedy
  oleh: Ricka Putri Amiaty
  Terbitan: (2011)
• Pengaruh service failure severity service recovery justice dan perceived switching costs terhadap customer loyalty studi kasus PT. Telkom speedy = The relationship of service failure severity service recovery justice and perceived switching costs with customer loyalty case study PT. Telkom speedy
  Terbitan: (2013)
• Pengaruh Corporate Image, Trust, Perceived Switching Cost, Perceived Service Quality, Perceived Value Terhadap Customer Loyalty ( Studi Pada Jasa telekomunikasi Indosat IM3 Boyolali)
  oleh: Utomo, Yoyok Prasetyo
  Terbitan: (2012)
• ANALISIS PENGARUH STORE IMAGE DAN BRAND PERSONALITY TERHADAP CUSTOMER LOYALTY DENGAN BRAND PERCEIVED QUALITY SEBAGAI VARIABEL MEDIASI PADA PRODUK PRIVATE LABEL HYPERMART DI INDONESIA (ONLINE SURVEY)
  oleh: Fedhla, Ameratul, et al.
  Terbitan: (2016)
• Pengaruh corporate image dan perceived switching cost terhadap perceived service quality dan customer loyalty pada kartu mentari
  oleh: Ahmad, author, et al.
  Terbitan: (2009)