APA Citation

kasmir. (2008). Etika Customer Service. Jakarta: RajaGrafindo Persada.

Chicago Style Citation

kasmir. Etika Customer Service. Jakarta: RajaGrafindo Persada, 2008.

MLA Citation

kasmir. Etika Customer Service. Jakarta: RajaGrafindo Persada, 2008.

Warning: These citations may not always be 100% accurate.