PENERAPAN CUSTOMER SATISFACTION INDEX (CSI) DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA) PADA KUALITAS PELAYANAN GOJEK (STUDI PELANGGAN DI KOTA BANDUNG)
| Main Authors: | Sampurno, Hasna Rahagi, Sharif , Osa Omar |
|---|---|
| Format: | Article info application/pdf eJournal |
| Bahasa: | eng |
| Terbitan: |
Kresna Bina Insan Prima
, 2020
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| Subjects: | |
| Online Access: |
http://e-jurnalmitramanajemen.com/index.php/jmm/article/view/389 http://e-jurnalmitramanajemen.com/index.php/jmm/article/view/389/358 |
Internet
http://e-jurnalmitramanajemen.com/index.php/jmm/article/view/389http://e-jurnalmitramanajemen.com/index.php/jmm/article/view/389/358
Lokasi
| Koleksi | Jurnal Mitra Manajemen |
|---|---|
| Gedung | Kresna Bina insan Prima |
| Institusi | Lembaga Diklat dan Penelitian Kresna Bina Insan Prima |
| Kota | KOTA SURABAYA |
| Provinsi | JAWA TIMUR |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |