Halim, R. E. (. (2007). Analisis Hubungan antara Service Quality, Customer Satisfaction, dan Switching Cost terhadap Customer Loyalty; Studi Kasus Perpindahan Gsm ke Cdma Mahasiswa di Depok. Faculty of Business and Economics, Trisakti University.
Chicago Style CitationHalim, R. E. (Rizal). Analisis Hubungan Antara Service Quality, Customer Satisfaction, Dan Switching Cost Terhadap Customer Loyalty; Studi Kasus Perpindahan Gsm Ke Cdma Mahasiswa Di Depok. Faculty of Business and Economics, Trisakti University, 2007.
MLA CitationHalim, R. E. (Rizal). Analisis Hubungan Antara Service Quality, Customer Satisfaction, Dan Switching Cost Terhadap Customer Loyalty; Studi Kasus Perpindahan Gsm Ke Cdma Mahasiswa Di Depok. Faculty of Business and Economics, Trisakti University, 2007.