Reformasi Birokrasi Ala Pemerintah Kota Pontianak (Bureaucratic Reform by the Government of Pontianak City) - Lany Erinda Ramdhani, dan Tri Noor Aziza, Rustan A., Fani Heru Wismono (Pusat Kajian dan Pendidikan dan Pelatihan Aparatur III, National Institute of Public Administration Indonesia, 2014)