Buttle, F. (2007). Customer Relationship Management: Concepts and Tools (-.). Amsterdam: Elcevier.
Chicago Style CitationButtle, Francis. Customer Relationship Management: Concepts and Tools. -. Amsterdam: Elcevier, 2007.
MLA CitationButtle, Francis. Customer Relationship Management: Concepts and Tools. -. Amsterdam: Elcevier, 2007.
Warning: These citations may not always be 100% accurate.