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Handling Complaints Effectively For Front Office Staff in Order To Create A Customer Satisfaction at Guci Hotel

Tersimpan di:
Main Author: Gunawan, Carlina ( 0643052 )
Format: Thesis NonPeerReviewed Book
Terbitan: , 2008
Subjects:
PE English
Online Access: http://repository.maranatha.edu/8587/1/0643052_Abstract_TOC.pdf
http://repository.maranatha.edu/8587/2/0643052_Chapter1.pdf
http://repository.maranatha.edu/8587/3/0643052_Chapter2.pdf
http://repository.maranatha.edu/8587/4/0643052_Chapter3.pdf
http://repository.maranatha.edu/8587/5/0643052_Chapter4.pdf
http://repository.maranatha.edu/8587/6/0643052_Conclusion.pdf
http://repository.maranatha.edu/8587/7/0643052_Cover.pdf
http://repository.maranatha.edu/8587/8/0643052_References.pdf
http://repository.maranatha.edu/8587/
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Internet

http://repository.maranatha.edu/8587/1/0643052_Abstract_TOC.pdf
http://repository.maranatha.edu/8587/2/0643052_Chapter1.pdf
http://repository.maranatha.edu/8587/3/0643052_Chapter2.pdf
http://repository.maranatha.edu/8587/4/0643052_Chapter3.pdf
http://repository.maranatha.edu/8587/5/0643052_Chapter4.pdf
http://repository.maranatha.edu/8587/6/0643052_Conclusion.pdf
http://repository.maranatha.edu/8587/7/0643052_Cover.pdf
http://repository.maranatha.edu/8587/8/0643052_References.pdf
http://repository.maranatha.edu/8587/

Lokasi

Koleksi Maranatha Repository System
Gedung Perpustakaan Universitas Kristen Maranatha
Institusi Universitas Kristen Maranatha
Kota BANDUNG
Provinsi JAWA BARAT
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Lihat Juga

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    Terbitan: (2013)
  • How The Front Office Staff's Hospitality Influences The Image Of Guci Hotel
    oleh: Listyani, Farika ( 0643044 )
    Terbitan: (2007)
  • THE STUDY OF HANDLING COMPLAINT AT FRONT OFFICE DEPARTMENT IN THE ARYADUTA HOTEL PALEMBANG
    oleh: WULANDARI, SRI
    Terbitan: (2014)
  • Handling Incompetent Front Office Staff When Communicating With Foreign Guests in Grand Serela Hotel
    oleh: Priatna, Neysa Rouli ( 0743035 )
    Terbitan: (2010)
  • English Communication Skills For The Front Office Staff At Kedaton Hotel Bandung
    oleh: Marcellya, Maria Leony ( 0243017 )
    Terbitan: (2006)
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