Pengaruh Service Quality (Tangible, Empathy, Reliability, Responsiveness dan Assurance) terhadap Customer Satisfaction: Penelitian pada Hotel Serela Bandung
| Main Author: | Parlindungan, Yunus Alaan |
|---|---|
| Format: | Article PeerReviewed Book |
| Terbitan: |
, 2016
|
| Subjects: | |
| Online Access: |
http://repository.maranatha.edu/20466/1/Pengaruh%20Service%20Quality%20terhadap%20Customer%20Satisfaction.pdf http://repository.maranatha.edu/20466/ |
Internet
http://repository.maranatha.edu/20466/1/Pengaruh%20Service%20Quality%20terhadap%20Customer%20Satisfaction.pdfhttp://repository.maranatha.edu/20466/
Lokasi
| Koleksi | Maranatha Repository System |
|---|---|
| Gedung | Perpustakaan Universitas Kristen Maranatha |
| Institusi | Universitas Kristen Maranatha |
| Kota | BANDUNG |
| Provinsi | JAWA BARAT |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |