Hubungan Indeks Kepuasan Pasien tentang Mutu Pelayanan Dimensi Kehandalan dengan Minat Berobat Kembali di RSD Kalisat Kabupaten Jember (Correlation between Patient Satisfaction Index in Reliability of Service Quality and Utility at RSD Kalisat Jember) - AMALIA, Davina (e-Jurnal Pustaka Kesehatan, vol. 6 (no. 2), Mei 2018, 2020)