Meyliana, M. Integrating E-SERVQUAL and Kano Model into Quality Function Deployment to Improve Website Service Quality: An Application to University’s Website. https://www.igi-global.com.
Chicago Style CitationMeyliana, Meyliana. Integrating E-SERVQUAL and Kano Model Into Quality Function Deployment to Improve Website Service Quality: An Application to University’s Website. https://www.igi-global.com.
MLA CitationMeyliana, Meyliana. Integrating E-SERVQUAL and Kano Model Into Quality Function Deployment to Improve Website Service Quality: An Application to University’s Website. https://www.igi-global.com.
Warning: These citations may not always be 100% accurate.