ANALISIS IMPLEMENTASI CUSTOMER RELATIONSHIP MANAGEMENT DAN MARKETING PUBLIC RELATIONS TERHADAP NILAI PELANGGAN DAN DAMPAKNYA TERHADAP LOYALITAS PELANGGAN: STUDI KASUS GRAND TROPIC SUITES’ HOTEL
| Main Authors: | Natalia, Natalia, Tri Adhikara, Cooky, Agusthina, Shirley |
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| Format: | Article PeerReviewed |
| Terbitan: |
Binus University
, 2012
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| Subjects: | |
| Online Access: |
http://eprints.binus.ac.id/26613/ http://library.binus.ac.id/Collections/journal_detail.aspx?subject=12&volnoed=Volume 03 / Nomor 01 / May 2012&title=ANALISIS IMPLEMENTASI CUSTOMER RELATIONSHIP MANAGEMENT DAN MARKETING PUBLIC RELATIONS TERHADAP NILAI PELANGGAN DAN DAMPAKNYA TERHADAP LOYAL |
Internet
http://eprints.binus.ac.id/26613/http://library.binus.ac.id/Collections/journal_detail.aspx?subject=12&volnoed=Volume 03 / Nomor 01 / May 2012&title=ANALISIS IMPLEMENTASI CUSTOMER RELATIONSHIP MANAGEMENT DAN MARKETING PUBLIC RELATIONS TERHADAP NILAI PELANGGAN DAN DAMPAKNYA TERHADAP LOYAL
Lokasi
| Koleksi | Binus University e-Thesis Repository |
|---|---|
| Gedung | Binus University Library and Knowledge Center |
| Institusi | Universitas Bina Nusantara |
| Kota | JAKARTA BARAT |
| Provinsi | DKI JAKARTA |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |