ANALISIS HUBUNGAN SERVICE RECOVERY TERHADAP COMPLAINING BEHAVIOR DAN DAMPAKNYA TERHADAP BRAND SWITCHING
| Main Authors: | Dian, Tauriana, Christine, Christine |
|---|---|
| Format: | Article PeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
Binus University
, 2011
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| Subjects: | |
| Online Access: |
http://eprints.binus.ac.id/13577/1/09%20-%20MN%20-%20Dian%20Taurina_OK-ABSTRACT.pdf http://eprints.binus.ac.id/13577/ |
Internet
http://eprints.binus.ac.id/13577/1/09%20-%20MN%20-%20Dian%20Taurina_OK-ABSTRACT.pdfhttp://eprints.binus.ac.id/13577/
Lokasi
| Koleksi | Binus University e-Thesis Repository |
|---|---|
| Gedung | Binus University Library and Knowledge Center |
| Institusi | Universitas Bina Nusantara |
| Kota | JAKARTA BARAT |
| Provinsi | DKI JAKARTA |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |