The Role of Service Recovery Strategies to Improve Customer Value Against Customer Attitude Formation Perspective of The Hotel Customers In Central Sulawesi

Main Authors: Patiro, Shine Pintor Siolemba, Hendarto, Kresno Agus, Budiyanti, Hety
Format: Proceeding application/pdf
Bahasa: ind
Terbitan: Fakultas Ekonomika dan Bisnis Universitas Kristen Satya Wacana , 2015
Subjects:
Online Access: http://repository.uksw.edu/handle/123456789/5769

Internet

http://repository.uksw.edu/handle/123456789/5769

Lokasi

Koleksi Institutional Repository of Satya Wacana Christian University
Gedung Perpustakaan Universitas Kristen Satya Wacana
Institusi Universitas Kristen Satya Wacana
Kota KOTA SALATIGA
Provinsi JAWA TENGAH
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