Avaliação da qualidade orientada ao usuário: estudo de caso em biblioteca acadêmica utilizando o método SERVQUAL
| Main Authors: | Brito, G F, Vergueiro, W |
|---|---|
| Format: | Proceeding PeerReviewed application/pdf |
| Bahasa: | pt |
| Terbitan: |
FEBAB
, 2011
|
| Subjects: | |
| Online Access: |
http://eprints.rclis.org/16033/1/329-2573-1-PB.pdf http://eprints.rclis.org/16033/ |
Internet
http://eprints.rclis.org/16033/1/329-2573-1-PB.pdfhttp://eprints.rclis.org/16033/
Lokasi
| Koleksi | Eprints in Library and Information Science (E-LIS) |
|---|---|
| Gedung | E-LIS Subject Repository |
| Institusi | Eprints in Library and Information Science (E-LIS) |
| Kota | Rome |
| Provinsi | INTERNASIONAL |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |