Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan Pada JNE Cabang Bandung [The Influence of Service Quality on Customer Satisfaction at JNE Branch in Bandung]

Main Authors: Panjaitan, Januar Efendi, Yuliati, Ai Lili
Format: Article info application/pdf eJournal
Bahasa: ind
Terbitan: Universitas Pelita Harapan , 2016
Subjects:
Online Access: http://ojs.uph.edu/index.php/DJM/article/view/197
http://ojs.uph.edu/index.php/DJM/article/view/197/130

Internet

http://ojs.uph.edu/index.php/DJM/article/view/197
http://ojs.uph.edu/index.php/DJM/article/view/197/130

Lokasi

Koleksi DeReMa (Development Research of Management) Jurnal Manajemen
Gedung Perpustakaan Universitas Pelita Harapan
Institusi Universitas Pelita Harapan
Kota TANGERANG
Provinsi BANTEN
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