Analisis pengaruh kompetensi interpersonal Petugas Fisioterapi terhadap persepsi kepuasan pasien di unit Rehabilitasi Medik RS DR. Sardjito — Yogyakarta (Analysis of Physiotherapist's interpersonal competence effects to perception of patient's satisfaction at Medical Rehabilitation unit of DR. Sardjito Hospital —Yogyakarta) - Ambros Y., Yustinus (2004)