PENGEMBANGAN KONSEP KUALITAS LAYANAN DARI PENGALAMAN PELINTAS BATAS (Studi di Pintu Perbatasan (Border) Entikong, Kabupaten Sanggau, Provinsi Kalimantan Barat)
The general aim of this study to develop the concept of service quality for_x000D_ border cases, through the perceptions of border crossers concerning with the_x000D_ performance service sector staff physical environment, and technical facilities in a_x000D_ a land border. In addition this study wil...
Main Author: | DEDI HERDIANSYAH ; Prof.Dr. Djumilah Zain, SE,Prof. Armanu Thoyib, SE.,M.Sc.,Ph.D,Dr. Fatchur Rohman, SE.,M.Si (-) |
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Format: | |
Terbitan: |
Malang :
Disertasi Manajemen FEB - UB
, 2012 |
Edition: | 0930202007 |
Subjects: | |
Online Access: |
http://digilib.ub.ac.id/opac/detail-opac?id=92701 |
Internet
http://digilib.ub.ac.id/opac/detail-opac?id=92701Lokasi
Koleksi | Katalog Universitas Brawijaya Malang |
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Gedung | Perpustakaan Universitas Brawijaya |
Institusi | Universitas Brawijaya |
Kota | MALANG |
Provinsi | JAWA TIMUR |
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