Pengaruh Salesperson’s Expertise dan Salesperson’s Likeability Terhadap Repurchase Intention Yang Dimediasi Trust” Studi Pada PT. Bank Negara Indonesia (Persero) Tbk. Kantor Cabang Brawijaya Malang
This study focuses on the role of salesperson in increasing repurchase intention_x000D_ through trust developed btween salesperson and customers. The purpose of this_x000D_ study is to determine and analyze the direct effect of salesperson’s expertise and_x000D_ salesperson’s likeability on trust an...
| Main Author: | Riwidya Tri Oktavia ; Dr. Mintarti Rahayu, SE., MS. Dr. Achmad Helmy Djawahir, SE., MM (-) |
|---|---|
| Format: | |
| Terbitan: |
Malang :
Thesis Manajemen FEB - UB
, 2018 |
| Edition: | 156020201111008 |
| Subjects: | |
| Online Access: |
http://digilib.ub.ac.id/opac/detail-opac?id=92655 |
Internet
http://digilib.ub.ac.id/opac/detail-opac?id=92655Lokasi
| Koleksi | Katalog Universitas Brawijaya Malang |
|---|---|
| Gedung | Perpustakaan Universitas Brawijaya |
| Institusi | Universitas Brawijaya |
| Kota | MALANG |
| Provinsi | JAWA TIMUR |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |