APA Citation

Martin, W. B. (1989). Managing Quality Customer Service. Perpustakaan Nasional RI.

Chicago Style Citation

Martin, William B. Managing Quality Customer Service. Perpustakaan Nasional RI, 1989.

MLA Citation

Martin, William B. Managing Quality Customer Service. Perpustakaan Nasional RI, 1989.

Warning: These citations may not always be 100% accurate.