Lihat Juga

• ANALISA PENGARUH SELF IMAGE CONGRUITY, RETAIL SERVICE QUALITY, DAN CUSTOMER PERCEIVED SERVICE QUALITY TERHADAP REPURCHASE INTENTION DENGAN CUSTOMER SATISFACTION SEBAGAI VARIABEL INTERVENING DI BROADWAY BARBERSHOP SURABAYA
  oleh: Widjiono, Livia Margarita; Program Manajemen Pemasaran, Fakultas Ekonomi, Universitas Kristen Petra Jl. Siwalankerto 121-131, Surabaya, et al.
  Terbitan: (2015)
• Analisa pengaruh self image congruity, retail service quality, dan customer perceived service quality terhadap repurchase intention dengan customer satisfaction sebagai variabel intervening di Broadway Barbershop Surabaya
  oleh: Widjiono, Livia Margarita
  Terbitan: (2015)
• Pengaruh perceived quality terhadap repurchase intention yang di mediasi oleh variabel-variabel perceived equity, perceived value, customer satisfaction, expected switching cost, dan brand preference : studi kasus pelanggan Garuda Indonesia = The effect of perceived quality toward repurchase intention with mediating variables of perceived equity, perceived value, customer satisfaction, expected switching cost, and brand preference : case study of Garuda Indonesia / Debby Erwina
  oleh: Debby Erwina, author
  Terbitan: (2013)
• Analisa service quality, food quality, dan price terhadap behavioral intention dengan customer satisfaction sebagai variabel intervening konsumen Dream of Kahyangan Art Resto Surabaya
  oleh: CHRISTIAN CHOE
  Terbitan: (2012)
• Pengaruh service encounter quality dimensions terhadap perceived value, customer satisfaction dan loyalty : peran perceived risk sebagai variabel moderasi (studi kasus pelanggan Salon Johnny Andrean) = The impact of service encounter quality dimensions on perceived value customer satisfaction and loyalty the role of perceived risk as a moderating variable case study customer of johnny andrean salon / Yulina Lestari
  oleh: Yulina Lestari, author
  Terbitan: (2014)