Lihat Juga

• The Influence of service recovery to customer satisfaction in mulia catering
  oleh: Wijaya, Sabrina
  Terbitan: (2012)
• The influence of service quality and brand image toward customer satisfaction that impacts on customer loyalty (case study of Pizza Hut Restaurant)
  oleh: Gita amelia septiani
  Terbitan: (2016)
• Analisis pengaruh service recovery strategy terhadap satisfaction recovery melalui perceptions of justice studi kasus pada service recovery pelanggan trac astra rent a car = The analysis of service recovery strategy that affect satisfaction recovery via perceptions of justice dimensions case study in service recovery to customer trac astra rent a car rental jakarta branch
  Terbitan: (2013)
• Analisis pengaruh service environments terhadap customer emotions, customer satisfaction dan behavioral intentions : studi kasus: pelanggan Klinik Perawatan Natasha Skin Care di Jabodetabek = The analysis of service environments influence to customer emotions, customer satisfaction and behavioral intentions : case study: customers of Natasha Skin Care Clinics in Jabodetabek
  Terbitan: (2013)
• Analisis pengaruh service climate melalui peran mediasi employee commitment terhadap customer satisfaction; studi kasus kantor pelayanan operator selular = Analysis of influence of service climate through employee commitment as mediator towards customer satisfaction case study services office of mobile cellular provider/ Ahmad Jodhi Setiawan
  oleh: Ahmad Jodhi Setiawan, author
  Terbitan: (2014)