Lihat Juga

• Analisis pengaruh service quality, customer value dan customer satisfaction terhadap customer loyalty di PT. Tosadah
  oleh: Santoso, Steven Adrian
  Terbitan: (2011)
• Analisis pengaruh service quality terhadap customer satisfaction attitudinal loyalty dan behavioral future intentions for participation di sebuah pusat kebugaran di Depok Jawa Barat = The influence of service quality on customer satisfaction attitudinal loyalty and behavioral future intentions for participation in a fitness centre in Depok West Java / Ridzki Meutia Pramadita
  oleh: Ridzki Meutia Pramadita, author
  Terbitan: (2014)
• Analisis service quality, customer satisfaction dan customer loyalty pada pelanggan Cafe Drago di Surabaya
  oleh: JANICE MYRA LUMANTO, et al.
  Terbitan: (2010)
• Analisis corporate social responsibility dan service quality terhadap customer satisfaction dan pengaruhnya terhadap customer loyalty; studi kasus pada produk seluler XL (PT. XL Axiata, Tbk) = Analysis the effect of corporate social responsibility and service quality on customer satisfaction and the impact on customers loyalty; case study on XL cellular Ppoduct in PT. XL Axiata, Tbk
  oleh: Ni Luh Nicken Sumbariana Sugusta, author, et al.
  Terbitan: (2011)
• Analisis pengaruh kualitas dan perceived value terhadap kepuasan pelanggan dan dampaknya terhadap minat perilaku: studi kasus unit rawat jalan rumah sakit swasta di Jakarta = Analysis the influences of perceived service quality and perceived value toward customer satisfaction and its impact on behavioral intention: a case study of private hospitals in Jakarta
  Terbitan: (2012)