FRANCISCA, E. (2010). Dampak faktor-faktor store atmosphere, product involvement, brand name, premium quality, dan patron status terhadap upscale orientation di Matahari New Generation di Tunjungan Plasa Surabaya. Universitas Kristen Petra.
Chicago Style CitationFRANCISCA, ERLIN. Dampak Faktor-faktor Store Atmosphere, Product Involvement, Brand Name, Premium Quality, Dan Patron Status Terhadap Upscale Orientation Di Matahari New Generation Di Tunjungan Plasa Surabaya. Universitas Kristen Petra, 2010.
MLA CitationFRANCISCA, ERLIN. Dampak Faktor-faktor Store Atmosphere, Product Involvement, Brand Name, Premium Quality, Dan Patron Status Terhadap Upscale Orientation Di Matahari New Generation Di Tunjungan Plasa Surabaya. Universitas Kristen Petra, 2010.