SANGKAI, D. Y. (2010). Analisa pengaruh product quality, service quality, price, situational factors, dan personal factors terhadap kepuasan pelanggan pada Restoran 'X' di Tunjungan Plaza Surabaya. Universitas Kristen Petra.
Chicago Style CitationSANGKAI, DITA YULIANI. Analisa Pengaruh Product Quality, Service Quality, Price, Situational Factors, Dan Personal Factors Terhadap Kepuasan Pelanggan Pada Restoran 'X' Di Tunjungan Plaza Surabaya. Universitas Kristen Petra, 2010.
MLA CitationSANGKAI, DITA YULIANI. Analisa Pengaruh Product Quality, Service Quality, Price, Situational Factors, Dan Personal Factors Terhadap Kepuasan Pelanggan Pada Restoran 'X' Di Tunjungan Plaza Surabaya. Universitas Kristen Petra, 2010.
Warning: These citations may not always be 100% accurate.