APA Citation

Fitzsimmons, J. A. (2008). Service Management: Operations, Strategy, Information Technology -6/E. McGraw Hill.

Chicago Style Citation

Fitzsimmons, James A. Service Management: Operations, Strategy, Information Technology -6/E. McGraw Hill, 2008.

MLA Citation

Fitzsimmons, James A. Service Management: Operations, Strategy, Information Technology -6/E. McGraw Hill, 2008.

Warning: These citations may not always be 100% accurate.