A measure of delight: the pursuit of quality at AT&T universal card service (A)
| Main Author: | Michael WAKINS |
|---|---|
| Format: | Case Studies |
| Terbitan: |
HBS
, 2002
|
| Subjects: | |
| Online Access: |
https://openlibrary.telkomuniversity.ac.id/pustaka/11915/a-measure-of-delight-the-pursuit-of-quality-at-at-t-universal-card-service-a-.html |
Internet
https://openlibrary.telkomuniversity.ac.id/pustaka/11915/a-measure-of-delight-the-pursuit-of-quality-at-at-t-universal-card-service-a-.htmlLokasi
| Koleksi | Katalog Library & Knowledge Center Telkom University |
|---|---|
| Gedung | Perpustakaan Telkom University |
| Institusi | Telkom University |
| Kota | BANDUNG |
| Provinsi | JAWA BARAT |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |