Rothery, B. (2002). ISO 9000 & ISO 14000 untuk Industri Jasa = Standards in the Service Industry. Pustaka Binaman Pressindo.
Chicago Style CitationRothery, Bryan. ISO 9000 & ISO 14000 Untuk Industri Jasa = Standards in the Service Industry. Pustaka Binaman Pressindo, 2002.
MLA CitationRothery, Bryan. ISO 9000 & ISO 14000 Untuk Industri Jasa = Standards in the Service Industry. Pustaka Binaman Pressindo, 2002.
Warning: These citations may not always be 100% accurate.