APA Citation

Platinum, G. (2002). Customer 2000: The millenium guide to customer service excellence in the communications industry. www.teleserv.net.

Chicago Style Citation

Platinum, Gold. Customer 2000: The Millenium Guide to Customer Service Excellence in the Communications Industry. www.teleserv.net, 2002.

MLA Citation

Platinum, Gold. Customer 2000: The Millenium Guide to Customer Service Excellence in the Communications Industry. www.teleserv.net, 2002.

Warning: These citations may not always be 100% accurate.