APA Citation

Tjiptono, F. (2011). Service Marketing: Esensi & Aplikasi. Marknesis.

Chicago Style Citation

Tjiptono, Fandy. Service Marketing: Esensi & Aplikasi. Marknesis, 2011.

MLA Citation

Tjiptono, Fandy. Service Marketing: Esensi & Aplikasi. Marknesis, 2011.

Warning: These citations may not always be 100% accurate.