APA Citation

Blumberg, D. F. (2002). Managing Service As A Strategic Profit Center. McGraw-Hill.

Chicago Style Citation

Blumberg, Donald F. Managing Service As A Strategic Profit Center. McGraw-Hill, 2002.

MLA Citation

Blumberg, Donald F. Managing Service As A Strategic Profit Center. McGraw-Hill, 2002.

Warning: These citations may not always be 100% accurate.