APA Citation

Barnes, J. G. (2011). Secrets of Customer Relationship Management (Rahasia Manajemen Hubungan Pelanggan) Edisi 2. Andi.

Chicago Style Citation

Barnes, James G. Secrets of Customer Relationship Management (Rahasia Manajemen Hubungan Pelanggan) Edisi 2. Andi, 2011.

MLA Citation

Barnes, James G. Secrets of Customer Relationship Management (Rahasia Manajemen Hubungan Pelanggan) Edisi 2. Andi, 2011.

Warning: These citations may not always be 100% accurate.