Pengaruh kepuasan pelanggan, kepercayaan pelanggan dan switching barriers terhadap loyalitas pelanggan di Hartono Elektronika Surabaya [CD-ROM]

Main Author: Sari, Stefanny
Format: Thesis NonPeerReviewed Book
Bahasa: eng
Terbitan: Widya Mandala Catolic University , 2013
Online Access: http://repository.wima.ac.id/276/1/abstrak.pdf
http://repository.wima.ac.id/276/2/bab%201.pdf
http://repository.wima.ac.id/276/3/bab%202.pdf
http://repository.wima.ac.id/276/4/bab%203.pdf
http://repository.wima.ac.id/276/5/bab%204.pdf
http://repository.wima.ac.id/276/6/bab%205.pdf
http://repository.wima.ac.id/276/7/lampiran.pdf
http://repository.wima.ac.id/276/