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Influence of service quality and the atmosphere towards loyalty through customer satisfaction in boutique hotel in East Java, Indonesia

Tersimpan di:
Main Author: Susanti, Christina Esti
Format: Proceeding PeerReviewed Book
Bahasa: eng
Terbitan: , 2014
Subjects:
Management
Online Access: http://repository.wima.ac.id/1439/7/Influence%20of%20Service%20Quality%20and%20The%20Atmosphere%20Towarrds%20Loyalty%20Through%20Customer%20Satisfaction%20in%20Boutique%20Hotel%20in%20East%20Java%2C%20Indonesia.pdf
http://repository.wima.ac.id/1439/8/2_9Influence%20of%20Service%20Quality%20and%20The%20Atmosphere%20Towarrds%20Loyalty%20Through%20Customer%20Satisfaction%20in%20Boutique%20Hotel%20in%20East%20Java%2C%20Indonesia.pdf
http://repository.wima.ac.id/1439/
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Internet

http://repository.wima.ac.id/1439/7/Influence%20of%20Service%20Quality%20and%20The%20Atmosphere%20Towarrds%20Loyalty%20Through%20Customer%20Satisfaction%20in%20Boutique%20Hotel%20in%20East%20Java%2C%20Indonesia.pdf
http://repository.wima.ac.id/1439/8/2_9Influence%20of%20Service%20Quality%20and%20The%20Atmosphere%20Towarrds%20Loyalty%20Through%20Customer%20Satisfaction%20in%20Boutique%20Hotel%20in%20East%20Java%2C%20Indonesia.pdf
http://repository.wima.ac.id/1439/

Lokasi

Koleksi Repository Widya Mandala Catholic University Surabaya
Gedung Perpustakaan Universitas Katolik Widya Mandala Surabaya
Institusi Universitas Katolik Widya Mandala Surabaya
Kota KOTA SURABAYA
Provinsi JAWA TIMUR
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Lihat Juga

  • The Effect of Service Quality on Behavioral Loyalty Through Customer Satisfaction and Attitudinal Loyalty in the 4-Star Hotel in East Java, Indonesia
    oleh: Susanti, Christina Esti
    Terbitan: (2019)
  • The Effect of Service Quality and Perceived Price Fairness on Consumer Loyalty through Consumer Satisfaction on Budget Hotel in East Java
    oleh: Susanti, Christina Esti
    Terbitan: (2019)
  • THE INFLUENCE OF IMAGE AND CUSTOMERS’ SATISFACTION TOWARDS CONSUMERS’ LOYALTY TO TRADITIONAL FOODS IN SURABAYA
    oleh: Susanti, Christina Esti; Fakultas Ekonomi, Unika Widya Mandala Surabaya
    Terbitan: (2010)
  • The antecedence of customer loyalty in traditional restaurants in East Java, Indonesia
    oleh: Susanti, Christina Esti
    Terbitan: (2014)
  • The influence of service quality and brand image toward customer satisfaction that impacts on customer loyalty (case study of Pizza Hut Restaurant)
    oleh: Gita amelia septiani
    Terbitan: (2016)
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