Lihat Juga

• Pengaruh Personality Traits dan Congruity terhadap Customer Satisfaction dan Brand Loyalty pada Starbucks di Surabaya
  oleh: Bintoro, Ardhika
  Terbitan: (2018)
• The Effect of Personality Traits And Congruity on Customer Satisfaction and Brand Loyalty on Janji Jiwa Coffee in Surabaya
  oleh: Saifullah, Saifullah, et al.
  Terbitan: (2020)
• Pengaruh personality traits dan self congruity terhadap customer satisfaction dan brand loyalty: studi pada pelanggan starbucks coffee / Fitri Pursiati
  oleh: Pursiati, Fitri Pursiati
  Terbitan: (2022)
• Analisis pengaruh physical environment dan perceived disconfirmation terhadap kepuasan dan loyalitas konsumen (Studi Kasus New Customer dan Repeat Customer pada Kedai Kopi Franchise dan Non Franchise : Starbucks Coffee dan Jakarta Coffee House) = Analysis of Physical Environment Effects and Disconfirmation on Consumer Satisfaction and Loyalty (Case Study New Customer and Repeat Customer in Franchise and Non Franchise Coffee Shop : Starbucks Coffee and Jakarta Coffee House) / Anastasia Esti Prabarini
  oleh: Anastasia Esti Prabarini, author
  Terbitan: (2015)
• PENGARUH EMPLOYEE SATISFACTION TERHADAP CUSTOMER SATISFACTION DAN CUSTOMER LOYALTY RESTORAN KELUARGA DI SURABAYA
  oleh: Hartanto, Dion Heggie, et al.
  Terbitan: (2018)