PENGARUH SERVICE FAILURE TERHADAP SERVICE RECOVERY, ATTITUDE LOYALTY DAN BEHAVIOR LOYALTY PADA LION AIR
| Main Author: | Wijaya, Alex Surya |
|---|---|
| Format: | Article info application/pdf eJournal |
| Bahasa: | eng |
| Terbitan: |
Perpustakaan Universitas Surabaya
, 2019
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| Subjects: | |
| Online Access: |
https://journal.ubaya.ac.id/index.php/jimus/article/view/3730 https://journal.ubaya.ac.id/index.php/jimus/article/view/3730/2848 |
Internet
https://journal.ubaya.ac.id/index.php/jimus/article/view/3730https://journal.ubaya.ac.id/index.php/jimus/article/view/3730/2848
Lokasi
| Koleksi | Calyptra : Jurnal Ilmiah Mahasiswa Universitas Surabaya |
|---|---|
| Gedung | Perpustakaan Universitas Surabaya |
| Institusi | Universitas Surabaya |
| Kota | KOTA SURABAYA |
| Provinsi | JAWA TIMUR |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |