The application framework of Kansei Engineering to enhance Customer Relationship Management in services
| Main Author: | Hartono, Markus |
|---|---|
| Format: | Proceeding PeerReviewed application/pdf |
| Terbitan: |
, 2012
|
| Subjects: | |
| Online Access: |
http://repository.ubaya.ac.id/3742/7/Hartono_The%20%20Application_Abstract_2012.pdf http://repository.ubaya.ac.id/3742/1/Paper%201_Markus%20Hartono.pdf http://repository.ubaya.ac.id/3742/ |
Internet
http://repository.ubaya.ac.id/3742/7/Hartono_The%20%20Application_Abstract_2012.pdfhttp://repository.ubaya.ac.id/3742/1/Paper%201_Markus%20Hartono.pdf
http://repository.ubaya.ac.id/3742/
Lokasi
| Koleksi | Repositori Universitas Surabaya |
|---|---|
| Gedung | Perpustakaan Universitas Surabaya |
| Institusi | Universitas Surabaya |
| Kota | KOTA SURABAYA |
| Provinsi | JAWA TIMUR |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |