MANAGEMENT COMMITMENT TO SERVICE QUALITY AND SERVICE RECOVERY PERFORMANCE OF CUSTOMER SERVICE OFFICER AT PT BANK CENTRAL ASIA, Tbk - SURABAYA-INDONESIA
| Main Authors: | Liem, Siu Lan, Nugroho, Joseph L. Eko |
|---|---|
| Format: | BookSection PeerReviewed application/pdf |
| Terbitan: |
Atlantis Press
, 2019
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| Subjects: | |
| Online Access: |
http://repository.ubaya.ac.id/36922/1/Insyma%2016%20Management%20Commitment%20L%20S%20Lan_JLEko%20Nugroho_Atlantis%20Pres%20Compresed.pdf https://www.atlantis-press.com/proceedings/insyma-19/55915459 http://repository.ubaya.ac.id/36922/ |
Internet
http://repository.ubaya.ac.id/36922/1/Insyma%2016%20Management%20Commitment%20L%20S%20Lan_JLEko%20Nugroho_Atlantis%20Pres%20Compresed.pdfhttps://www.atlantis-press.com/proceedings/insyma-19/55915459
http://repository.ubaya.ac.id/36922/
Lokasi
| Koleksi | Repositori Universitas Surabaya |
|---|---|
| Gedung | Perpustakaan Universitas Surabaya |
| Institusi | Universitas Surabaya |
| Kota | KOTA SURABAYA |
| Provinsi | JAWA TIMUR |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |