Applying Kansei Engineering, the Kano model and QFD to services
| Main Authors: | Hartono, Markus, Tan, Kay Chuan, Peacock, John Brian |
|---|---|
| Format: | Article PeerReviewed application/pdf |
| Terbitan: |
Inderscience Publishers
, 2013
|
| Subjects: | |
| Online Access: |
http://repository.ubaya.ac.id/3489/7/Hartono_Aplying%20Kansei_Abstract_2013.pdf http://repository.ubaya.ac.id/3489/1/IJSEM_2013_MarkusHartono.pdf http://www.inderscience.com/info/inarticletoc.php?jcode=ijsem&year=2013&vol=5&issue=3 http://repository.ubaya.ac.id/3489/ |
Internet
http://repository.ubaya.ac.id/3489/7/Hartono_Aplying%20Kansei_Abstract_2013.pdfhttp://repository.ubaya.ac.id/3489/1/IJSEM_2013_MarkusHartono.pdf
http://www.inderscience.com/info/inarticletoc.php?jcode=ijsem&year=2013&vol=5&issue=3
http://repository.ubaya.ac.id/3489/
Lokasi
| Koleksi | Repositori Universitas Surabaya |
|---|---|
| Gedung | Perpustakaan Universitas Surabaya |
| Institusi | Universitas Surabaya |
| Kota | KOTA SURABAYA |
| Provinsi | JAWA TIMUR |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |