Incorporating service quality tools into Kansei Engineering in services: A case study of Indonesian tourists
| Main Author: | Hartono, Markus |
|---|---|
| Format: | Article PeerReviewed application/pdf |
| Terbitan: |
Elsevier
, 2012
|
| Subjects: | |
| Online Access: |
http://repository.ubaya.ac.id/3302/7/Hartono_Incorporating%20Service_2012.pdf http://www.sciencedirect.com/science/article/pii/S2212567112003358 http://repository.ubaya.ac.id/3302/ |
Internet
http://repository.ubaya.ac.id/3302/7/Hartono_Incorporating%20Service_2012.pdfhttp://www.sciencedirect.com/science/article/pii/S2212567112003358
http://repository.ubaya.ac.id/3302/
Lokasi
| Koleksi | Repositori Universitas Surabaya |
|---|---|
| Gedung | Perpustakaan Universitas Surabaya |
| Institusi | Universitas Surabaya |
| Kota | KOTA SURABAYA |
| Provinsi | JAWA TIMUR |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |