SERVICE EXPERIENCE: IMPROVING THROUGH SERVICE REDESIGN
| Main Author: | Andajani, Erna |
|---|---|
| Other Authors: | Handayanto, Yohanes Joko, Budiarto, Bambang |
| Format: | BookSection PeerReviewed application/pdf |
| Terbitan: |
Fakultas Bisnis & Ekonomika Universitas Surabaya bekerjasama dengan Fordes Ekonomi ISEI Cabang Surabaya
, 2014
|
| Subjects: | |
| Online Access: |
http://repository.ubaya.ac.id/31962/1/Service%20experience_ErnaAndajani_2014.pdf http://repository.ubaya.ac.id/31962/ |
Internet
http://repository.ubaya.ac.id/31962/1/Service%20experience_ErnaAndajani_2014.pdfhttp://repository.ubaya.ac.id/31962/
Lokasi
| Koleksi | Repositori Universitas Surabaya |
|---|---|
| Gedung | Perpustakaan Universitas Surabaya |
| Institusi | Universitas Surabaya |
| Kota | KOTA SURABAYA |
| Provinsi | JAWA TIMUR |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |